Corona virus: cancellation of business trips, limited support

After the Austrian federal government and many german federal states presented further measures to combat the corona virus at the weekend, ventopay follows the request to reduce the social life in Austria to a minimum.

We will continue to serve our customers at best, while at the same time protecting our employees through preventive measures to maintain health.

Home office at ventopay – cancellation of business trips

In order to minimize the risk of possible infection, we will increasingly work for you in the home office from March 16, 2020 and cancel business trips.

Impact on support

The ventopay support team is still available for you at the usual times:

MON – THU: 08:00 – 16:00
FRI: 08:00 – 14:00

Call forwarding to the home office reduces the number of telephone lines. In order to avoid waiting times, we ask you to do the following:

If possible, submit support inquiries by email

support@ventopay.com

By sending us an email, we can ensure that your request is dealt with quickly and professionally as usual. We thank you for your understanding and will keep you up to date with news.