Short-term changeover on July 1, 2020 brings challenges
The reduced tax rate should apply from July 1, 2020 and is limited until the end of the year.
The Austrian cash register directive “RKS-V” does not currently provide for an explicit 5% VAT rate. Sales with 5% VAT can therefore be assigned to the 0% rate.
With ventopay you are safe
ventopay has developed all affected products within a very short period of time in order to enable all customers to make a changeover in compliance with the law.
Free implementation as part of software maintenance
The ventopay support team is actively approaching all existing customers and is working flat out to install the required software updates in good time by July 1st, 2020. Before changing the tax rate, please make sure that your system has already been changed.
For all existing customers, ventopay offers this update free of charge as part of software maintenance.
You are welcome to contact our support directly within the usual support hours. You can reach us under the following contact details:
MO-TH: 8 a.m. – 4 p.m.
FRI: 08:00 – 14:00
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Technical support team
If you have technical problems, our support team will help you quickly and easily:
AUT: +43 5 7236 – 400
GER: +49 201 874697 – 65