Innovation meets sustainability at PACE gastronomy

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Joint solution from ventopay & Tiffin Loop for waste prevention

Sustainability is playing an increasingly important role in commercial kitchens and communal catering. ventopay, as a leading provider of digital transformation and innovation in this field, is proud to have been implementing sustainable solutions for many years and setting milestones toward a waste-free future for the industry.

In collaboration with Tiffin Loop, a provider of reusable systems for to-go catering, ventopay has integrated the innovative reusable system into the ventopay cash register and payment system in the PACE restaurants of a major German media and technology company. After more than a year of development work, a seamless connection between the two systems was achieved at the end of 2022, revolutionizing the reusable process ever since.

Comprehensive digitalization at an international media group

The PACE catering at the client’s headquarters was already comprehensively digitized by ventopay, both in the old building and in the new building opened in 2020.

The old building houses the “Journalisten-Club” with a stationary cash register, the “Bild Loft” with a stationary cash register and three vending machines for coffee and snacks, and the “Paparazzi” canteen with four cash registers and a guest card machine. The new building houses the “Canteen & Diner” with seven cash registers, the deli area with a cash register and a guest card machine for snacks, a café bar with a stationary cash register and two mobile cash registers, and the rooftop area for events with three stationary cash registers.

Employees of the publishing house can pay at all cash registers and vending machines with their employee ID cards, which are pre-loaded with credit via the guest card machine using an EC card. The ventopay app also offers practical functions such as mobile payment, (automatic) credit top-up, credit display, transaction viewing and menu viewing.

Delighted guests thanks to the extensive features of the ventopay app. © Sandra Pilz-Kathofer

Effective reusable systems in practice

The results of the collaboration speak for themselves: The integration of Tiffin Loop into the ventopay system has significantly improved the user-friendliness of the rental and return process and increased the acceptance of reusable packaging. In the first year alone, the joint customer saved over 10,000 single-use containers.

The process is incredibly simple: Guests can request their food in a robust, sustainable tiffin container at any checkout. The Tiffin app is opened for identification and the issue or return is booked by scanning the personal QR code. When returning food, the corresponding button in the app is pressed and identification is again carried out using the personal QR code.

Sustainable corporate catering

Marco Roland, Head of Catering at PACE and winner of the 2023 Sustainability Award, emphasizes:

“The partnership with ventopay and Tiffin Loop, as well as the use of the system, are an essential component of our sustainability strategy. This enabled us to achieve our goal of offering a uniform reusable system and create tangible added value for our guests through integration into the ventopay checkout and payment system.”