Locations and departments

ventopay Essen

ventopay Augsburg

Office

The main tasks of the “Office” team are:

• preparation of offers, orders and invoices
• creation of maintenance contracts
• execution of orders
• bank transfers
• front desk
• support of the entire ventopay team in all matters

 

Sales & Marketing

The main tasks of the “Sales & Marketing” team are:

• cold calling
• customer visits
• creation of offers
• processing of tenders
• creation of sales documents for offline marketing
• generation of inquiries through online marketing

 

Service & Support

The main tasks of the “Service & Support” team are:

• first-level processing of support requests by email and telephone
• second-level processing of support requests by email and telephone
• proactive monitoring of the systems
• implementation of software updates
• hardware orders
• warehouse logistics

Development

The main tasks of the “Development” team are:

• planning new features
• development of new products
• further development of existing products
• testing
• quality assurance
• bug fixing

 

Project management

The main tasks of the “Project management” team are:

• workshop with customers
• creation of implementation plans
• implementation of the projects
• on-site installations
• on-site training
• accompanying customers throughout the implementation phase