Our locations
ventopay Hagenberg
ventopay Essen
ventopay Augsburg
Our departments
Office
The main tasks of the “Office” team are:
- preparation of offers, orders and invoices
- creation of maintenance contracts
- execution of orders
- bank transfers
- front desk
- support of the entire ventopay team in all matters
Sales & Marketing
The main tasks of the “Sales & Marketing” team are:
- cold calling
- customer visits
- creation of offers
- processing of tenders
- creation of sales documents for offline marketing
- generation of inquiries through online marketing
Service & Support
The main tasks of the “Service & Support” team are:
- first-level processing of support requests by email and telephone
- second-level processing of support requests by email and telephone
- proactive monitoring of the systems
- implementation of software updates
- hardware orders
- warehouse logistics
Development
The main tasks of the “Development” team are:
- planning new features
- development of new products
- further development of existing products
- testing
- quality assurance
- bug fixing
Project management
The main tasks of the “Project management” team are:
- workshop with customers
- creation of implementation plans
- implementation of the projects
- on-site installations
- on-site training
- accompanying customers throughout the implementation phase