Consumption and credit always in view with the credit query
Top 7 benefits
of the credit query
- complete transparency thanks to credit query
- check current balance at any time
- recording of all receipts electronically
- viewing and reprinting of receipts
- digital credit query avoids paper waste
- credit query saves you money and time
- easy to use for your guests
mocca.info+ ensures complete transparency
With mocca.info+, your guests can check the balance on their own chip card or personal token. To read the remaining credit of the payment medium, the card is placed on the card reader, which is located directly next to the mocca.info+ credit query. After placing the card, the remaining amount is immediately displayed. With the ventopay credit query system, your guests always keep an eye on their balance, as they can query the current balance at any time.
Avoidable paper waste through digital credit query
With conventional payment systems, a receipt is issued for each individual sales transaction. For a large event or with a large number of guests in the company restaurant, this means a considerable amount of time. Of course, the printing costs and the resulting paper waste should not be neglected either. Receipts are often printed out by the cashier and left lying around by the guest or immediately thrown away because they are not needed. The mocca.info+ credit query is an innovative way to avoid this problem and to make issuing receipts much easier. When paying at the POS cash register, each receipt is recorded electronically via the entire mocca® system. This means that there is no need to print receipts immediately. This saves time, money and helps the environment.
Display and printing of receipts
Of course, every guest receives all receipts in printed form when they need them. With the mocca.info+ credit query, all receipts from their own card can be displayed and, if desired, printed out at the touch of a button. Alternatively, the guest can use the mocca.loyalty app to query their balance at any time and view their receipts electronically.
In-house development and production
The mocca.info+ system for checking balances is an in-house development by ventopay with high quality standards. The required software is developed and maintained directly at the headquarters in Hagenberg.
100% compliant with the law and tax office
The entire mocca® system meets the requirements of all laws and guidelines in Germany, Austria and Switzerland. These include Section 131 BAO (Bundesabgabenordnung), the RKSV (Registrierkassensicherheitsverordnung), the GoBD (Grundsätze ordnungsmäßiger Buchführung), the GDPdU (Grundsätze zum Datenzugriff und zur Prüfbarkeit digitaler Unterlagen), the KassenSichV (Kassensicherungsverordnung) and the DSGVO (Datenschutz-Grundverordnung).
Data and IT security according to ISO 27001
In addition to complying with all legal regulations, the mocca® system is also secured according to the latest security standards. In addition to virus scans and operating system updates, ventopay ensures that access to sensitive data in the mocca® system is only possible with appropriate authorization. The audit security of the mocca® system has been confirmed by the renowned Tengelmann Auditing Services & Consulting GmbH. Their comprehensive audit showed that ventopay’s cash register and payment system is audit-proof and complies with all security guidelines. In addition, ventopay is certified according to ISO/IEC 27001:2022, a globally recognized standard for information security management systems (ISMS).
Credit query suitable for many industries
The mocca.info+ balance query is the ideal solution for every requirement, application environment and industry:
Other products from our overall system
Customers and references
ventopay serves hundreds of customers at 1,000 locations with more than 10,000 cash points throughout Germany, Austria and Switzerland. Customers include many well-known corporations. Around 820,000 transactions are processed daily via mocca® systems. In total, this amounts to more than 300 million transactions per year.
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Inquire now without obligation!
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Technical support team
If you have technical problems, our support team will help you quickly and easily:
AUT: +43 5 7236 – 400
GER: +49 201 874697 – 65
CH: +43 5 7236 – 400