Bonus program to increase your customer loyalty
Top 7 benefits
of the bonus program
- seamless integration of the bonus program into the overall system
- stronger customer loyalty & increased sales
- various bonus programs can be activated simultaneously
- freely definable bonus levels for each bonus program
- awarding individual rewards for the best possible customer loyalty
- receipt with discount code can be created by the customer themselves
- easy redemption at the desired time
Easy collection of points for the bonus program
Every time you consume something, your guests collect points for the bonus program based on the sales they make. You decide how many points are awarded for which sales. The customer’s collected points are added up and can be exchanged for attractive rewards immediately after reaching a certain bonus level.
Freely definable bonus levels and rewards
The number and threshold values of the individual bonus levels can be freely defined for each bonus program. The same applies to the rewards of the customer loyalty program itself: From discount vouchers to free products, you can offer your guests a lot. For example, it is possible to award higher discount vouchers in the bonus program for higher total sales.
Bonus activation possible at any time
The customer can decide for themselves when they want to activate a bonus. They can either redeem their collected bonus points when they reach the first bonus level or continue collecting them until they reach another level with a higher bonus value. For example, it is possible to introduce the following three levels for the bonus program in your employee restaurant:
- Bonus level 1 (25 points collected):
25% off a lunch menu - Bonus level 2 (50 points collected):
50% off a lunch menu - Bonus level 3 (100 points collected):
a free lunch menu
Redeeming rewards in the bonus program made easy
If your guest wants to redeem their bonus points, they can print out their voucher themselves with just a few clicks at the mocca.value monyloader or on the mocca.loyalty website. Of course, the voucher can also be generated directly on the smartphone if the guest uses the customer loyalty function in the mocca.loyalty app. The barcode on the printed receipt is scanned at the checkout, which gives the guest their discount or free product. After redeeming the voucher, the points balance in the bonus program is reset.
Customer loyalty and sales increase
The bonus program enables you to achieve strong customer loyalty with little effort. Special incentives such as free products or discounted menus encourage your guests to visit your canteen more often. This increases customer satisfaction and also your sales.
100% compliant with the law and tax office
The entire mocca® system meets the requirements of all laws and guidelines in Germany, Austria and Switzerland. These include Section 131 BAO (Bundesabgabenordnung), the RKSV (Registrierkassensicherheitsverordnung), the GoBD (Grundsätze ordnungsmäßiger Buchführung), the GDPdU (Grundsätze zum Datenzugriff und zur Prüfbarkeit digitaler Unterlagen), the KassenSichV (Kassensicherungsverordnung) and the DSGVO (Datenschutz-Grundverordnung).
Data and IT security according to ISO 27001
In addition to complying with all legal regulations, the mocca® system is also secured according to the latest security standards. In addition to virus scans and operating system updates, ventopay ensures that access to sensitive data in the mocca® system is only possible with appropriate authorization. The audit security of the mocca® system has been confirmed by the renowned Tengelmann Auditing Services & Consulting GmbH. Their comprehensive audit showed that ventopay’s cash register and payment system is audit-proof and complies with all security guidelines. In addition, ventopay is certified according to ISO/IEC 27001:2022, a globally recognized standard for information security management systems (ISMS).
Bonus program suitable for many industries
The mocca.loyalty bonus program is the ideal solution for every requirement, application environment and industry:
Other products from our overall system
Customers and references
ventopay serves hundreds of customers at 1,000 locations with more than 10,000 cash points throughout Germany, Austria and Switzerland. Customers include many well-known corporations. Around 820,000 transactions are processed daily via mocca® systems. In total, this amounts to more than 300 million transactions per year.
Inquire now without obligation!
We will be happy to advise you free of charge and without obligation on your new bonus program!
Inquire now without obligation!
Contact person search
Technical support team
If you have technical problems, our support team will help you quickly and easily:
AUT: +43 5 7236 – 400
GER: +49 201 874697 – 65
CH: +43 5 7236 – 400