Successful customer loyalty thanks to guest website with added value
Top 7 benefits
of the guest website
- display of news feeds and menu plans
- querying and topping up credit
- ordering and paying for menus
- all invoices can be viewed on the guest website
- innovative bonus program & nutrient diary
- collecting feedback via the mocca.loyalty website
- adaptation to your corporate design
Comprehensive guest website for increased customer satisfaction
The mocca.loyalty website provides all the functions that can also be used in the mocca.loyalty app. Reading news articles, viewing credit, bonus point balances and invoices as well as the option to pre-order and pay are just some of the functions that increase your guests’ customer satisfaction. You decide for yourself which features you want to offer on the guest website – you can activate or deactivate standard functions at any time.
Always up to date with the home screen
The home screen of the guest website shows your guests all relevant information at a glance, such as the remaining credit, the last transactions and the current bonus level. The news feed underneath is ideal for supporting you in targeted communication. Tell about news from the company, display the current menu and inform them about current offers.
The obligation to issue receipts is 100% fulfilled with the guest website
All receipts from past transactions, including all invoice details, can be viewed, saved and printed via the guest website. This means that the obligation to issue receipts according to the German KassenSichV and the Austrian RKS-V is 100% fulfilled.
Check and top up credit
Your guests can always check their current credit balance via the guest website and top it up immediately if necessary. The standard billing options for this are payroll, credit card, instant bank transfer and Klarna. However, over 20 additional options such as PayPal can be activated on request.
Extension modules for even more customer orientation
In addition to the standard functions described, the following extension modules can also be integrated into the guest website: The mocca.loyalty bonus program, the mocca.health nutrient diary, the mocca.marketing marketing module for news feeds and feedback, and the mocca.order ordering system.
Individual additions to the guest website using generic modules
Adapt the menu items on your guest website to suit your needs. Set a menu heading with an icon and add any link to a document or website. For example, you can easily display catalogs, videos, or job offers on the mocca.loyalty website.
Login possible anytime and anywhere
The best thing about the mocca.loyalty website: your guests can access it from anywhere. Whether they log in directly at work, comfortably at home on the couch or on the go: all information and functions are available on the guest website at any time.
Guest website in your corporate design
With the mocca.loyalty website you get a comprehensive customer loyalty tool, which we are of course happy to adapt to your corporate design. By using your logo and your company colors, the mocca.loyalty website becomes the digital flagship of your company.
100% compliant with the law and tax office
The entire mocca® system meets the requirements of all laws and guidelines in Germany, Austria and Switzerland. These include Section 131 BAO (Bundesabgabenordnung), the RKSV (Registrierkassensicherheitsverordnung), the GoBD (Grundsätze ordnungsmäßiger Buchführung), the GDPdU (Grundsätze zum Datenzugriff und zur Prüfbarkeit digitaler Unterlagen), the KassenSichV (Kassensicherungsverordnung) and the DSGVO (Datenschutz-Grundverordnung).
Data and IT security according to ISO 27001
In addition to complying with all legal regulations, the mocca® system is also secured according to the latest security standards. In addition to virus scans and operating system updates, ventopay ensures that access to sensitive data in the mocca® system is only possible with appropriate authorization. The audit security of the mocca® system has been confirmed by the renowned Tengelmann Auditing Services & Consulting GmbH. Their comprehensive audit showed that ventopay’s cash register and payment system is audit-proof and complies with all security guidelines. In addition, ventopay is certified according to ISO/IEC 27001:2022, a globally recognized standard for information security management systems (ISMS).
Guest website suitable for many industries
Other products from our overall system
Customers and references
ventopay serves hundreds of customers at 1,000 locations with more than 10,000 cash points throughout Germany, Austria and Switzerland. Customers include many well-known corporations. Around 820,000 transactions are processed daily via mocca® systems. In total, this amounts to more than 300 million transactions per year.
Inquire now without obligation!
We will be happy to advise you on your new guest website free of charge and without obligation!
Inquire now without obligation!
Contact person search
Technical support team
If you have technical problems, our support team will help you quickly and easily:
AUT: +43 5 7236 – 400
GER: +49 201 874697 – 65
CH: +43 5 7236 – 400