Customer app mocca.app

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Direct communication channel for modern customer loyalty

mocca.app offers you the perfect opportunity to communicate directly and intuitively with your customers. You inform your guests comfortably about menu plans and news in your company. Your customers, on the other hand, use the smartphone app to recharge the credit, for mobile payment and transparent overview of past consumptions or purchases.

Easy integration of expansion modules

If desired, you can integrate various extension modules into your customer app. The mocca.loyalty bonus system allows your guests to collect and redeem bonus points. With the nutrient diary mocca.health the nutrients in the consumed food can be monitored.

You are also welcome to start surveys directly via the app and obtain customer feedback. This is modern customer loyalty that benefits everyone.

Your guests are always well informed

Menu plans, business news, past transactions, bonus point statuses – all of this can be easily accessed by your guests at home or on the go via the smartphone app.

Of course, the layout of the app is customizable to the corporate design of your company. For example, ventopay gladly deposits your logo as well as your corporate colors.

Top-up credit via smartphone and pay by mobile

The customer app allows each user an insight into their own consumption of the last few days and months. In addition to charging the chip card via the smartphone, there is also the option to use the smartphone for mobile payment.

ventopay relies on the NFC (Near Field Communication) function, which is already integrated in most smartphones.

Smartphone app ensures strong customer loyalty

The bonus and customer loyalty program mocca.loyalty can be activated in the customer app on request at any time. Since you can offer each client a customized bonus program tailored to their needs, you will increase customer satisfaction and increase your sales.

Heroimage mocca.app

Nutrient diary for your health-conscious guests

The nutrient diary is an extension module that – just like the customer loyalty program – can be integrated on request at any time. Your health-conscious guests can see their individual energy consumption after entering some parameters such as gender, age and size.

By entering all consumed foods, it automatically calculates what the current nutrient balance of the day looks like. A traffic light system ensures rapid recording of the current status and indicates, for example, how much the recommended daily dose of salt has already been exceeded.

Valuable feedback and simple customer communication

With mocca.app you not only have contact with your guests during payment of the lunch menu, but you can also inform them about the food offered in the morning or obtain valuable feedback after the meal.

The customer app was developed in collaboration with nutritionists and psychologically trained researchers. Thus, the information for your guests is always accurate and targeted, which is why they like to identify with the app.

Maximum security and privacy

ventopay guarantees the highest security standards with SSL encryption for data communication. The data itself is stored and managed anonymously.

The privacy of all users is respected, as each user can individually set which functions he or she wants to use.

Features and advantages:

  • simple customizing to your corporate design
  • clear menu information
  • querying & topping-up credit
  • mobile payment options
  • consumption overview in the smartphone app
  • bonus & customer loyalty program mocca.loyalty
  • nutrient diary mocca.health
  • get customer feedback efficiently
  • SSL encryption

Any questions? We are happy to assist you.

ventopay ist the specialist for cash, payment and billing systems for communal catering. As a full-service provider, we offer a one-stop system that is used by company restaurants, caterers, canteens, universities, schools, stadiums, arenas, recreational facilities, hospitals and vending operators.

Contact

Our qualified staff will be pleased to answer your questions:

+43 7236 3351 4300

+49 2014517 326

+41 44 7810462

Free consultation

We would like to get a picture of the current situation and work out the perfect solution together with you.

Contact persons

vertrieb@ventopay.com

Support

Our support team can help you with problems quickly and easily:

+43 7236 3351 – 4313

support@ventopay.com

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